Debt collection -- Attempts to collect debt not owed -- Complaint #5084672
Complaint Overview
Complaint ID: 5084672
Company: Procollect, INC.
Product: Debt collection
Sub-Product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: Tennessee
ZIP Code: 38125
Date Received: 2022-01-07T12:00:00-05:00
Date Sent to Company: 2022-01-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
*Attached is debt validation letter that I sent to the company and my XXXX I do not have a contract or any obligation to pay this company nor know how they got my personal information. This account is fraudulent and they stole my personal information which is identity theft. PRO COLLECT ACCOUNT # XXXX *PLEASE SEE ATTACHED DOCUMENTATION
Frequently Asked Questions
What is Complaint #5084672 about?
Complaint #5084672 was filed against Procollect, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-01-07T12:00:00-05:00.
How did Procollect, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Procollect, INC.?
Yes, visit the Procollect, INC. company profile at readthecomplaint.com/company/procollect-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.