Checking or savings account -- Closing an account -- Complaint #5076061
Complaint Overview
Complaint ID: 5076061
Company: Finco Services INC DBA Current
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Funds not received from closed account
State: Oregon
ZIP Code: 97128
Date Received: 2022-01-05T12:00:00-05:00
Date Sent to Company: 2022-01-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I banked with current ( XXXX bank ) for about a little more then a year, used the account for everyday purchases and savings. On XXXX XXXX XXXX, I received 1 of 2 deposits from XXXX XXXX ( a emergency rental assistance program ) for approx {$14000.00} and one before that on XX/XX/XXXX for approx {$7500.00}. I waited months for this deposit and was finally able to pay my tenants rental debt off with the grant of emergency rental funds OR so i Thought. Because on XX/XX/XXXX, I get a message stating that current decided to close my account with absolutely no reason attached to this email, just a email stating they would close my account. I reached out to them regarding my 15,000 $ I had left in my available funds and have yet to receive any reply back. Its now XX/XX/XXXX and they refuse to answer any emails of mine, THEY BLOCKED MY PHONE NUMBER FROM CALLING THEM, they refuse to call me back and give me any feedback as to whats going on. They literally stole my money and are collecting interest as we speak. This is ridiculous and this is bank Fraud on their part. PLEASE HELP this is all the money I had to my name
Frequently Asked Questions
What is Complaint #5076061 about?
Complaint #5076061 was filed against Finco Services INC DBA Current regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2022-01-05T12:00:00-05:00.
How did Finco Services INC DBA Current respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Finco Services INC DBA Current?
Yes, visit the Finco Services INC DBA Current company profile at readthecomplaint.com/company/finco-services-inc-dba-current to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.