Debt collection -- Written notification about debt -- Complaint #5075955
Complaint Overview
Complaint ID: 5075955
Company: Convergent Resources, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: Texas
ZIP Code: 75052
Date Received: 2022-01-05T12:00:00-05:00
Date Sent to Company: 2022-01-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Hello, so the debt I had was removed off my credit report by the original creditor which was ( SPRINT )!! The balance of {$900.00} was removed, It was then sold to a new company ( CONVERGENT OUTSOURCING ) which I don't owe. I've requested for them to remove the inaccurate information if they couldn't verify this debt. I wrote the credit bureaus on XXXX, XXXX, XXXX, I also wrote the company directly on XXXX as well. This matter has not been yet resolved and the debt is still on my credit report.
Frequently Asked Questions
What is Complaint #5075955 about?
Complaint #5075955 was filed against Convergent Resources, INC. regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2022-01-05T12:00:00-05:00.
How did Convergent Resources, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Convergent Resources, INC.?
Yes, visit the Convergent Resources, INC. company profile at readthecomplaint.com/company/convergent-resources-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.