Checking or savings account -- Managing an account -- Complaint #5075824

Complaint Overview

Complaint ID: 5075824

Company: Chime Financial INC

Product: Checking or savings account

Sub-Product: Other banking product or service

Issue: Managing an account

Sub-Issue: Deposits and withdrawals

State: New Hampshire

ZIP Code: 034XX

Date Received: 2022-01-05T12:00:00-05:00

Date Sent to Company: 2022-01-05T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

I tried to deposit a cashiers check in the amount of {$500.00} on XX/XX/2022, the person who gifted it to me wrote " Merry XXXX '' in the memo line and per the associate on the Customer Service phone line, can't accept that in the memo line. Chime Bank refused to accept and deposit it. This is discrimination.

Frequently Asked Questions

What is Complaint #5075824 about?

Complaint #5075824 was filed against Chime Financial INC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-01-05T12:00:00-05:00.

How did Chime Financial INC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Chime Financial INC?

Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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