Debt collection -- Attempts to collect debt not owed -- Complaint #5065796

Complaint Overview

Complaint ID: 5065796

Company: Merchants' Credit Guide Company

Product: Debt collection

Sub-Product: I do not know

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was result of identity theft

State: Illinois

ZIP Code: 60827

Date Received: 2022-01-03T12:00:00-05:00

Date Sent to Company: 2022-01-03T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

This company has brought a defaulted note as third party and claiming that I allegedly owe. They claim to be partners with XXXX XXXX COLLEGE but can not produce a trust or contract. They are a third party debt collector. Pursuant to 15 USC 1692c I never gave this company permission directly or indirectly to communicate with me. This company has used my data without authorized use which is a violation of 15 USC 1602P to furnish a deceptive form to make me believe a debt is owed which is a violation of 15 USC 1692J. This company has committed fraud through the mail and by Credit Reporting Agencies stating I owe a debt that is discharged which is a violation of 15 USC 1692B ( 2 ). This company has used deceptive means like letters and using the CRA 's to communicate and furnish fraudulent information with my data to coerce me into paying a debt which is a violation of 15 USC 1692E ( 10 ).

Frequently Asked Questions

What is Complaint #5065796 about?

Complaint #5065796 was filed against Merchants' Credit Guide Company regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-01-03T12:00:00-05:00.

How did Merchants' Credit Guide Company respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Merchants' Credit Guide Company?

Yes, visit the Merchants' Credit Guide Company company profile at readthecomplaint.com/company/merchants-credit-guide-company to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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