Credit card or prepaid card -- Advertising and marketing, including promotional offers -- Complaint #5063651
Complaint Overview
Complaint ID: 5063651
Company: First National Bank Of Omaha
Product: Credit card or prepaid card
Sub-Product: Store credit card
Issue: Advertising and marketing, including promotional offers
Sub-Issue: Confusing or misleading advertising about the credit card
State: North Carolina
ZIP Code: 27858
Date Received: 2022-01-02T12:00:00-05:00
Date Sent to Company: 2022-01-02T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have received multiple credit card offers from First National bank of Omaha for XXXX XXXX Visa card. I have returned the offer, along with a letter stating that I was registered with pre-screen opt out, and that I did not want any future credit card offers from First National Bank of Omaha, XXXX XXXX Visa. This was sent by US mail in XX/XX/2021 using the pre-addressed envelope along with the credit card offer form that I marked " Refused ''. I have not received an acknowledgement of receipt of my letter, and I continue to receive unsolicited credit card offers. I have never conducted any business with First National Bank of Omaha.
Frequently Asked Questions
What is Complaint #5063651 about?
Complaint #5063651 was filed against First National Bank Of Omaha regarding Credit card or prepaid card specifically about Advertising and marketing, including promotional offers. It was received by the CFPB on 2022-01-02T12:00:00-05:00.
How did First National Bank Of Omaha respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against First National Bank Of Omaha?
Yes, visit the First National Bank Of Omaha company profile at readthecomplaint.com/company/first-national-bank-of-omaha to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.