Checking or savings account -- Closing an account -- Complaint #5060592
Complaint Overview
Complaint ID: 5060592
Company: Bank Of The West
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Can't close your account
State: California
ZIP Code: 94115
Date Received: 2022-01-01T12:00:00-05:00
Date Sent to Company: 2022-01-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Bank of the West My problems is that why I file Complaint that they told me they were going closed my account XX/XX/2021 play with me back and forth and addition to that who start this login stolen my login XXXX XXXX and XXXX XXXX and trashed my credit card account and been really frustrated ...... make it look like - {$290.00} Debit play back and forth with me
Frequently Asked Questions
What is Complaint #5060592 about?
Complaint #5060592 was filed against Bank Of The West regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2022-01-01T12:00:00-05:00.
How did Bank Of The West respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of The West?
Yes, visit the Bank Of The West company profile at readthecomplaint.com/company/bank-of-the-west to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.