Credit reporting, credit repair services, or other personal consumer reports -- Improper use of your report -- Complaint #5060385
Complaint Overview
Complaint ID: 5060385
Company: Capital One Financial Corporation
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Credit inquiries on your report that you don't recognize
State: New Jersey
ZIP Code: 070XX
Date Received: 2021-12-31T12:00:00-05:00
Date Sent to Company: 2021-12-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/XXXX and XXXX of 2021 a car dealership ran my credit multiple times and in some instances to the same creditor. I was very detailed in my request to only have my credit run only once and for a specific bank only as i already had the approval number from that bank that i had gotten prior to going to the dealership. I reached out to the credit companies and they advised me to contact the FTC. Capital one finance- XX/XX/2021 ( twice ) XXXX XXXX XXXX XXXX XXXX ) XX/XX/2021 XXXX XXXX XXXX ( XXXX XXXX XX/XX/20XXXX XXXX
Frequently Asked Questions
What is Complaint #5060385 about?
Complaint #5060385 was filed against Capital One Financial Corporation regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2021-12-31T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.