Money transfer, virtual currency, or money service -- Managing, opening, or closing your mobile wallet account -- Complaint #5057822

Complaint Overview

Complaint ID: 5057822

Company: Paypal Holdings, INC

Product: Money transfer, virtual currency, or money service

Sub-Product: Mobile or digital wallet

Issue: Managing, opening, or closing your mobile wallet account

State: Colorado

ZIP Code: XXXXX

Date Received: 2021-12-31T12:00:00-05:00

Date Sent to Company: 2021-12-31T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

This is my 3rd complaint against paypal with no real resolution or provided a way to resolve. Previous complaint first on XXXX, # XXXX second complaint was made on XXXX, # XXXX Please see to these previous claims also please be advised that on XXXX this claim was done over the phone. I have tried several times to resolve the issue with PayPal and yet still nothing the response to my claim on XXXX complaint # XXXX makes statements about my unemployment benefits with that said here 's a copy of my unemployment tax forms please note that during this time all banks and other establishments were closed I did not have a way to get a new ID which state of XXXX also no Bank would open an account for me due to pandemic as well as my ID being from XXXX my benefits from XXXX unemployment are not fraudulent and statement to prove is being provided. Next steps I will Take at PayPal 's expense is to court.

Frequently Asked Questions

What is Complaint #5057822 about?

Complaint #5057822 was filed against Paypal Holdings, INC regarding Money transfer, virtual currency, or money service specifically about Managing, opening, or closing your mobile wallet account. It was received by the CFPB on 2021-12-31T12:00:00-05:00.

How did Paypal Holdings, INC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against Paypal Holdings, INC?

Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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