Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #5057247
Complaint Overview
Complaint ID: 5057247
Company: Western Union Company, The
Product: Money transfer, virtual currency, or money service
Sub-Product: Foreign currency exchange
Issue: Fraud or scam
State: Kentucky
ZIP Code: 40241
Date Received: 2021-12-30T12:00:00-05:00
Date Sent to Company: 2021-12-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Someone did a transfer on my Western Union account and I was not told nor did I authorize this transaction. As I have been experiencing identity theft for the past couple of years, I did not see this activity until recently when my sister sent me money via western Union. I contacted them and they said there was nothing they could do as it had been too long and hung up on me.
Frequently Asked Questions
What is Complaint #5057247 about?
Complaint #5057247 was filed against Western Union Company, The regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2021-12-30T12:00:00-05:00.
How did Western Union Company, The respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Western Union Company, The?
Yes, visit the Western Union Company, The company profile at readthecomplaint.com/company/western-union-company-the to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.