Debt collection -- Communication tactics -- Complaint #5052652
Complaint Overview
Complaint ID: 5052652
Company: Commonwealth Financial Systems, INC.
Product: Debt collection
Sub-Product: I do not know
Issue: Communication tactics
Sub-Issue: You told them to stop contacting you, but they keep trying
State: Texas
ZIP Code: 78040
Date Received: 2021-12-29T12:00:00-05:00
Date Sent to Company: 2021-12-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Responded to a missed call. I identified myself as a person with the same name they were looking for. They wanted private information from me and all I was willing to give was the year of my birth. The representative said they would not remove my number and would continue calling because I " refused to verify all my information ''. I advised them that I did not want them calling anymore and they hung up.
Frequently Asked Questions
What is Complaint #5052652 about?
Complaint #5052652 was filed against Commonwealth Financial Systems, INC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2021-12-29T12:00:00-05:00.
How did Commonwealth Financial Systems, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Commonwealth Financial Systems, INC.?
Yes, visit the Commonwealth Financial Systems, INC. company profile at readthecomplaint.com/company/commonwealth-financial-systems-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.