Credit reporting, credit repair services, or other personal consumer reports -- Improper use of your report -- Complaint #5039334
Complaint Overview
Complaint ID: 5039334
Company: Capital One Financial Corporation
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: Nebraska
ZIP Code: 68116
Date Received: 2021-12-23T12:00:00-05:00
Date Sent to Company: 2021-12-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
In regards to my XXXX closed accounts, Capital One did not conspicuously or clearly disclose that they would report my non public information. They also did not provide a form for me to opt out of selling my private consumer information to third parties. These actions violate 15 U.S.C. 1681b, 15 U.S.C. 6801, & 15 U.S.C. 6802.
Frequently Asked Questions
What is Complaint #5039334 about?
Complaint #5039334 was filed against Capital One Financial Corporation regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2021-12-23T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.