Debt collection -- Communication tactics -- Complaint #5039270
Complaint Overview
Complaint ID: 5039270
Company: Rols INC
Product: Debt collection
Sub-Product: Medical debt
Issue: Communication tactics
Sub-Issue: You told them to stop contacting you, but they keep trying
State: Illinois
ZIP Code: 623XX
Date Received: 2021-12-23T12:00:00-05:00
Date Sent to Company: 2021-12-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I contacted original creditor regarding bill for {$24.00} ( XXXX ) and debt collector, CBQ ( XXXX ) for bill of {$48.00} to let them know that this debt is not owed by me, that this debt can't be collected because my income is Federally protected, as well as sent them both a cease and desist letter. The amount of the debt is misrepresented, and according to Federal Law, the medical facility can not do balance billing ; therefore, I am not required to submit any payment for any alleged balance they claim I owe. CBQ continues to call my number, via ringless call, going straight to voicemail ; and I have received two letters from them after, sending rhe cease and desist letter. TO REMOVE ACCOUNT FROM CREDIT BUREAU.
Frequently Asked Questions
What is Complaint #5039270 about?
Complaint #5039270 was filed against Rols INC regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2021-12-23T12:00:00-05:00.
How did Rols INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Rols INC?
Yes, visit the Rols INC company profile at readthecomplaint.com/company/rols-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.