Debt collection -- Attempts to collect debt not owed -- Complaint #5037626
Complaint Overview
Complaint ID: 5037626
Company: Sentry Credit, INC.
Product: Debt collection
Sub-Product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Pennsylvania
ZIP Code: 19103
Date Received: 2021-12-23T12:00:00-05:00
Date Sent to Company: 2021-12-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received a letter from Sentry Credit claiming I had debt owed to XXXX 's and that they were going to seek a judgment against me. I do not have a XXXX 's account. I called XXXX 's on XX/XX/21 to confirm that no one opened an account in my name or under my SSN. I checked my credit report on XX/XX/21 to confirm no one opened an account under my name or sought do to a credit check.
Frequently Asked Questions
What is Complaint #5037626 about?
Complaint #5037626 was filed against Sentry Credit, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-12-23T12:00:00-05:00.
How did Sentry Credit, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Sentry Credit, INC.?
Yes, visit the Sentry Credit, INC. company profile at readthecomplaint.com/company/sentry-credit-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.