Debt collection -- Attempts to collect debt not owed -- Complaint #5030317
Complaint Overview
Complaint ID: 5030317
Company: Convergent Resources, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Alabama
ZIP Code: 35023
Date Received: 2021-12-21T12:00:00-05:00
Date Sent to Company: 2021-12-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I placed a order for XXXX home interest device ( account XXXX ). XXXX was unable to deliver the device because they had back orders for the device so the ordered was canceled and closed. I never received any product from them. I started receiving bills from XXXX for the device in the amount of {$51.00}. Then I started receiving debt collection notice from Convergent Outsourcing , Inc ( XXXX ) ( XXXX ) demanding payment.
Frequently Asked Questions
What is Complaint #5030317 about?
Complaint #5030317 was filed against Convergent Resources, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-12-21T12:00:00-05:00.
How did Convergent Resources, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Convergent Resources, INC.?
Yes, visit the Convergent Resources, INC. company profile at readthecomplaint.com/company/convergent-resources-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.