Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #5022427
Complaint Overview
Complaint ID: 5022427
Company: Amalgamated Token Services, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency
Issue: Other transaction problem
State: Idaho
ZIP Code: 83616
Date Received: 2021-12-19T12:00:00-05:00
Date Sent to Company: 2021-12-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I signed up for a Coinlist account on XX/XX/11 through a referral that offered {$10.00} in XXXX for buying or selling {$100.00} worth of assets in a single trade, subject to a {$20000.00} monthly pool, as long as the trade is made in 90 days. Coinlist proceeded to take nearly two months to approve my account but eventually it was approved and I deposited {$100.00} on XXXX and made a transaction of XXXX XXXX for {$100.00}. This date on the fourth of the month was well within the time period that the {$20000.00} monthly pool was valid. I have not received the referral bonus yet despite multiple messages.
Frequently Asked Questions
What is Complaint #5022427 about?
Complaint #5022427 was filed against Amalgamated Token Services, INC. regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2021-12-19T12:00:00-05:00.
How did Amalgamated Token Services, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Amalgamated Token Services, INC.?
Yes, visit the Amalgamated Token Services, INC. company profile at readthecomplaint.com/company/amalgamated-token-services-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.