Debt collection -- Attempts to collect debt not owed -- Complaint #5019911
Complaint Overview
Complaint ID: 5019911
Company: Cng Financial Corporation
Product: Debt collection
Sub-Product: Payday loan debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: Indiana
ZIP Code: 471XX
Date Received: 2021-12-17T12:00:00-05:00
Date Sent to Company: 2021-12-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received a call from XXXX and XXXX XXXX that I still owe Check n Go for a loan from XXXX. I paid this off in XXXX with a different collection agency in XXXX of XXXX. Please contact XXXX and XXXX XXXX and tell them I have paid this off. I have attached the paid in full letter. I am not sure where the disconnect is here.
Frequently Asked Questions
What is Complaint #5019911 about?
Complaint #5019911 was filed against Cng Financial Corporation regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-12-17T12:00:00-05:00.
How did Cng Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Cng Financial Corporation?
Yes, visit the Cng Financial Corporation company profile at readthecomplaint.com/company/cng-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.