Student loan -- Dealing with your lender or servicer -- Complaint #5019809
Complaint Overview
Complaint ID: 5019809
Company: Texas Higher Education Coordinating Board
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Dealing with your lender or servicer
Sub-Issue: Received bad information about your loan
State: Texas
ZIP Code: 77459
Date Received: 2021-12-17T12:00:00-05:00
Date Sent to Company: 2021-12-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I was accepted into the XXXX XXXX XXXX Loan Repayment Program, through the Texas Higher Education Coordinating Board. In exchange for working five years full time ( as a XXXX XXXX XXXX ) at an approved facility providing XXXX XXXX XXXX in a shortage area, my existing student loan would be repaid each year until completely repaid by the Higher Education Coordinating Board. I have fulfilled the requirements by working full-time in my position as an XXXX However, there is still {$8000.00} + remaining on the loan balance because the Higher Education Coordinating Board had poor accounting practices, and accepted new applicants yearly without setting aside funds to adequately repay loans for applicants already in their program. The Higher Education Coordinating Board tried to coerce me into signing an additional contract with the Federal Government for loan repayment, but it was not an appropriate option as there were significant additional penalties and commitments attached. I have tried repeatedly to resolve this issue with The Higher Education Coordinating Board, as I am XXXX years old, have been through XXXX XXXX XXXX and XXXX XXXX, but continued to work full time for five years to honor my commitment. The response of the Higher Ed Coordinating Board is indicative of Fraud on their part. Please help me to resolve this issue, as it is causing emotional distress.
Frequently Asked Questions
What is Complaint #5019809 about?
Complaint #5019809 was filed against Texas Higher Education Coordinating Board regarding Student loan specifically about Dealing with your lender or servicer. It was received by the CFPB on 2021-12-17T12:00:00-05:00.
How did Texas Higher Education Coordinating Board respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Texas Higher Education Coordinating Board?
Yes, visit the Texas Higher Education Coordinating Board company profile at readthecomplaint.com/company/texas-higher-education-coordinating-board to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.