Credit card or prepaid card -- Getting a credit card -- Complaint #5015942
Complaint Overview
Complaint ID: 5015942
Company: Clgf Holdco 1, LLC
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Delay in processing application
State: Florida
ZIP Code: 34746
Date Received: 2021-12-16T12:00:00-05:00
Date Sent to Company: 2022-01-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
Genisis FS Card Services Milestone Credit Card Application approved XX/XX/2021 Card to be received in 14 business days. Card not received. Called company. Card never issued. Recalled company. Card in processing. Called company today card mailed XX/XX/2021. Still no card. Statement received 2 weeks ago.
Frequently Asked Questions
What is Complaint #5015942 about?
Complaint #5015942 was filed against Clgf Holdco 1, LLC regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2021-12-16T12:00:00-05:00.
How did Clgf Holdco 1, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Clgf Holdco 1, LLC?
Yes, visit the Clgf Holdco 1, LLC company profile at readthecomplaint.com/company/clgf-holdco-1-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.