Debt collection -- Attempts to collect debt not owed -- Complaint #5009795
Complaint Overview
Complaint ID: 5009795
Company: Curo Intermediate Holdings
Product: Debt collection
Sub-Product: Payday loan debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: Ohio
ZIP Code: 441XX
Date Received: 2021-12-14T12:00:00-05:00
Date Sent to Company: 2022-01-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Ad astra has been reporting inaccurate information, re-aged the account, reported inaccurate amounts alleged due and has been inconsistent in reporting the account type.
Frequently Asked Questions
What is Complaint #5009795 about?
Complaint #5009795 was filed against Curo Intermediate Holdings regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-12-14T12:00:00-05:00.
How did Curo Intermediate Holdings respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Curo Intermediate Holdings?
Yes, visit the Curo Intermediate Holdings company profile at readthecomplaint.com/company/curo-intermediate-holdings to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.