Credit card or prepaid card -- Fees or interest -- Complaint #5008716
Complaint Overview
Complaint ID: 5008716
Company: TD Bank US Holding Company
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Sub-Issue: Problem with fees
State: Utah
ZIP Code: 841XX
Date Received: 2021-12-14T12:00:00-05:00
Date Sent to Company: 2021-12-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have been a credit card holder with Target for several years with no issues with any payments. Recently I had a reoccurrence of XXXX and had to stop working and unfortunately had XXXX on my bank account due to being in XXXX. As soon as I was aware of the issue I called the bank and my credit card companies requesting some assistance due to dealing with covid related issues. The bank and my other 2 credit card companies seen my payment history with no issues for the last several years and waived my returned payment fees. Target on the other hand refused to waive the returned payment fee and offer no Covid assistance per speaking with a Target supervisor.
Frequently Asked Questions
What is Complaint #5008716 about?
Complaint #5008716 was filed against TD Bank US Holding Company regarding Credit card or prepaid card specifically about Fees or interest. It was received by the CFPB on 2021-12-14T12:00:00-05:00.
How did TD Bank US Holding Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against TD Bank US Holding Company?
Yes, visit the TD Bank US Holding Company company profile at readthecomplaint.com/company/td-bank-us-holding-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.