Debt collection -- Written notification about debt -- Complaint #5004950
Complaint Overview
Complaint ID: 5004950
Company: The Cbe Group, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Written notification about debt
Sub-Issue: Notification didn't disclose it was an attempt to collect a debt
State: Missouri
ZIP Code: 63118
Date Received: 2021-12-13T12:00:00-05:00
Date Sent to Company: 2021-12-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Today, I called CBE group about a bill I had in collections. I explained that I never received notice, through no fault of my own, and had paid the debt ( by way of returning a router to XXXX ) as soon as I learned of it while checking my credit score online with XXXX. They said there's nothing they could do for me despite agreeing that it was not my fault that I never got notice from either XXXX or CBE. I have never missed a payment and until this event had " very good '' credit.
Frequently Asked Questions
What is Complaint #5004950 about?
Complaint #5004950 was filed against The Cbe Group, INC. regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2021-12-13T12:00:00-05:00.
How did The Cbe Group, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against The Cbe Group, INC.?
Yes, visit the The Cbe Group, INC. company profile at readthecomplaint.com/company/the-cbe-group-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.