Checking or savings account -- Managing an account -- Complaint #5000247

Complaint Overview

Complaint ID: 5000247

Company: Wells Fargo & Company

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Sub-Issue: Problem using a debit or ATM card

State: California

ZIP Code: 95116

Date Received: 2021-12-12T12:00:00-05:00

Date Sent to Company: 2021-12-12T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I was scam for almost XXXX by a call of Wells Fargo number and Wells Fargo logo. I tried to fix it but they always denie me. Its been 1 month 15 days already when I got scam. I got scam on XX/XX/XXXX at XXXX. I tried everything I can do so I can bring my money back because I save that money for rest of my life. Pls help Cfpb. This is my 2nd complaints. Because the Wells Fargo they always closed my case and denie it. Can you pls help me on my situation. Thank you.

Frequently Asked Questions

What is Complaint #5000247 about?

Complaint #5000247 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2021-12-12T12:00:00-05:00.

How did Wells Fargo & Company respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Wells Fargo & Company?

Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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