Checking or savings account -- Opening an account -- Complaint #4999707
Complaint Overview
Complaint ID: 4999707
Company: Navy Federal Credit Union
Product: Checking or savings account
Sub-Product: Savings account
Issue: Opening an account
Sub-Issue: Account opened as a result of fraud
State: Maryland
ZIP Code: 217XX
Date Received: 2021-12-11T12:00:00-05:00
Date Sent to Company: 2021-12-11T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I received a notice that a savings account had been opened in my name at Navy Federal Credit Union, mailed to an address that I had not lived at for 40 years. I did not open this account or request it.
Frequently Asked Questions
What is Complaint #4999707 about?
Complaint #4999707 was filed against Navy Federal Credit Union regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2021-12-11T12:00:00-05:00.
How did Navy Federal Credit Union respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Navy Federal Credit Union?
Yes, visit the Navy Federal Credit Union company profile at readthecomplaint.com/company/navy-federal-credit-union to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.