Vehicle loan or lease -- Struggling to pay your loan -- Complaint #4998695
Complaint Overview
Complaint ID: 4998695
Company: Ford Motor Credit Co.
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Struggling to pay your loan
Sub-Issue: Loan balance remaining after the vehicle is repossessed and sold
State: Alabama
ZIP Code: 36109
Date Received: 2021-12-10T12:00:00-05:00
Date Sent to Company: 2021-12-10T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
XX/XX/2018 vehicle was repossessed, and now appears on credit report as OPEN, and with XXXX different BALANCE AMOUNT. The amounts are as followed : {$10000.00}, {$9600.00}, and {$9500.00}. This account has been disputed several times, and all requests to provide proof and to have the account VALIDATED, Corrected, and/or Deleted has been ignored.
Frequently Asked Questions
What is Complaint #4998695 about?
Complaint #4998695 was filed against Ford Motor Credit Co. regarding Vehicle loan or lease specifically about Struggling to pay your loan. It was received by the CFPB on 2021-12-10T12:00:00-05:00.
How did Ford Motor Credit Co. respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Ford Motor Credit Co.?
Yes, visit the Ford Motor Credit Co. company profile at readthecomplaint.com/company/ford-motor-credit-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.