Debt collection -- Attempts to collect debt not owed -- Complaint #4998346
Complaint Overview
Complaint ID: 4998346
Company: Continental Credit Control
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: California
ZIP Code: 95062
Date Received: 2021-12-10T12:00:00-05:00
Date Sent to Company: 2021-12-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I am getting calls from this number ( XXXX ) XXXX for a XXXX XXXX that is paid. They say they are going to charge my debit card tomorrow and have the last 4 digits which I never gave to my Dr. office. They do have my correct patient number from my Dr office. I cancelled that card ( they don't know that yet ). I called the Dr. office directly and they said that I am paid in full and never sent me to collections. Also getting a physical bill from Continental Credit Control XXXX XXXX XXXX XXXX XXXX CA XXXX. I called them and said I had paid bill. They want copy of check- NOT going to send them anything. Somehow my Dr 's office files are compromised and they are not helping. And getting emails threatening to charge my Debit Card. So my Medical info with email, phone number, dates of visits and amount of charges was leaked to these scammers. BLOCKING THEM ALL!
Frequently Asked Questions
What is Complaint #4998346 about?
Complaint #4998346 was filed against Continental Credit Control regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-12-10T12:00:00-05:00.
How did Continental Credit Control respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Continental Credit Control?
Yes, visit the Continental Credit Control company profile at readthecomplaint.com/company/continental-credit-control to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.