Debt collection -- Attempts to collect debt not owed -- Complaint #4998287
Complaint Overview
Complaint ID: 4998287
Company: Lendmark Financial Services
Product: Debt collection
Sub-Product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Virginia
ZIP Code: 23434
Date Received: 2021-12-10T12:00:00-05:00
Date Sent to Company: 2021-12-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I XXXX XXXX entered into a consumer credit transaction with Lendmark Financial Services, LLC on XX/XX/2021. A consumer credit transaction in which a finance charge was involved. 15 USC 1605 defines a finance charge as the sum of all charges in a consumer credit transaction. This means there should be no separate fees associated with this consumer credit transaction beyond the amount financed. Pursuant to 15 USC 1640 ( a ) ( A ) ( i ) I should receive compensation for twice the amount of the finance charge shown as {$6500.00}.
Frequently Asked Questions
What is Complaint #4998287 about?
Complaint #4998287 was filed against Lendmark Financial Services regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-12-10T12:00:00-05:00.
How did Lendmark Financial Services respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Lendmark Financial Services?
Yes, visit the Lendmark Financial Services company profile at readthecomplaint.com/company/lendmark-financial-services to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.