Debt collection -- Written notification about debt -- Complaint #4998133
Complaint Overview
Complaint ID: 4998133
Company: Capital One Financial Corporation
Product: Debt collection
Sub-Product: Credit card debt
Issue: Written notification about debt
Sub-Issue: Didn't receive notice of right to dispute
State: Texas
ZIP Code: 77093
Date Received: 2021-12-10T12:00:00-05:00
Date Sent to Company: 2021-12-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
1. I sought help of CFPB on this matter before and thought it was resolved earlier this year. However, Capital One has submitted the issue to XXXX XXXX, XXXX in the amount of {$3600.00}. 2. I had offered an affordable payoff but it was ignored. I later offered settlement that was affordable and it too was ignored. Explained that COVID-19 devastated income but still no relief from Capital One. I have attached copy of the XXXX XXXX, XXXX from Capital One.
Frequently Asked Questions
What is Complaint #4998133 about?
Complaint #4998133 was filed against Capital One Financial Corporation regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2021-12-10T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.