Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #4997882
Complaint Overview
Complaint ID: 4997882
Company: Equifax, INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: Minnesota
ZIP Code: 55369
Date Received: 2021-12-10T12:00:00-05:00
Date Sent to Company: 2021-12-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My Equifax report is wrong. It contains an account XXXX XXXX XXXX which shows an ~ {$18000.00} balance that is not mine. It shows it is current with monthly payments being made. I don't have this account, I don't receive statements, I am not making payments on it. This would either be bad data, or a mixed ( credit ) file. I have reached out to contest this four times. It gets removed and XXXX puts it back on. Attached are the dates and case numbers of the contests I have called XXXX numerous times. I have been informed via the customer service, security team, XXXX team, charge verification teams that i DO NOT have an account either in credit card or loan departments with XXXX. They have verified to me that there is NO ACCOUNT with them tied to my SSN. Yet they keep putting this back onto my Equifax report. I have exhausted my options in communicating with XXXX and want this removed from my file.
Frequently Asked Questions
What is Complaint #4997882 about?
Complaint #4997882 was filed against Equifax, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2021-12-10T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.