Debt collection -- Written notification about debt -- Complaint #4994525
Complaint Overview
Complaint ID: 4994525
Company: Helvey & Associates, INC., Warsaw, In Branch
Product: Debt collection
Sub-Product: Other debt
Issue: Written notification about debt
Sub-Issue: Notification didn't disclose it was an attempt to collect a debt
State: North Carolina
ZIP Code: 28213
Date Received: 2021-12-09T12:00:00-05:00
Date Sent to Company: 2022-01-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
on XXXX XXXX HELVEY & ASSOCIATES IN Original creditor : XXXX XXXX XXXX had an update on my credit report for $ XXXX.i contacted both companies the same day on recoreded phone call and told them i never received anything about a final bill or balance.both companies said that they had my email and never emailed me a notice or call.XXXX XXXX acknowledged that there was no forwarding address or a new moving address at the time of the closing of the account no past due amount was given.i expressed that i will pay my balance and would have paid my balance if i was informed of the past due amount. XXXX XXXX Rep told me there was no balance given because they would have to read the meter both companies said they that they had no forwarding address on file.HELVEY & ASSOCIATES IN Original creditor looked up the current address which was a different address and never sent anything over.
Frequently Asked Questions
What is Complaint #4994525 about?
Complaint #4994525 was filed against Helvey & Associates, INC., Warsaw, In Branch regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2021-12-09T12:00:00-05:00.
How did Helvey & Associates, INC., Warsaw, In Branch respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Helvey & Associates, INC., Warsaw, In Branch?
Yes, visit the Helvey & Associates, INC., Warsaw, In Branch company profile at readthecomplaint.com/company/helvey-associates-inc-warsaw-in-branch to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.