Mortgage -- Trouble during payment process -- Complaint #4986773
Complaint Overview
Complaint ID: 4986773
Company: Sn Servicing Corporation
Product: Mortgage
Sub-Product: Home equity loan or line of credit (HELOC)
Issue: Trouble during payment process
State: New York
ZIP Code: 120XX
Date Received: 2021-12-07T12:00:00-05:00
Date Sent to Company: 2021-12-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
The servicer does not send me a monthly bill for my HELOC without issue. I do not have online access either even though it has been requested. Since the amount fluctuates, its important that I receive a bill.
Frequently Asked Questions
What is Complaint #4986773 about?
Complaint #4986773 was filed against Sn Servicing Corporation regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2021-12-07T12:00:00-05:00.
How did Sn Servicing Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Sn Servicing Corporation?
Yes, visit the Sn Servicing Corporation company profile at readthecomplaint.com/company/sn-servicing-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.