Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #4985636
Complaint Overview
Complaint ID: 4985636
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Florida
ZIP Code: 331XX
Date Received: 2021-12-07T12:00:00-05:00
Date Sent to Company: 2021-12-07T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I had a collection that had been raised against me by a creditor that purchased my original debt from XXXX. In XXXX and XXXX the case was presented in court, and in XXXX my lawyer presented a motion to quash and the case was dismissed by the judge. Following these events, I requested both XXXX and TransUnion to update this information on their credit reports because it was negatively affecting my credit. XXXX obliged and my credit now reflects the fact that the case was dismissed, ergo my credit is healthy as per their reporting. On the other hand, TransUnion has failed to remove this from my credit report even with multiple, consecutive requests to do so by submitting supporting documents/evidence of the change of status. I have requested TransUnion to update my account XXXX times now. The first XXXX times they processed the request and didn't change my report. The last time I reached out, I once again requested they update my account and stated that if they were unable to oblige that I would have to file a report with the CFPB. They did not change the status of my credit on their report, and this is currently negatively impacting my credit. TransUnion has demonstrated negligence in mending their report of my credit.
Frequently Asked Questions
What is Complaint #4985636 about?
Complaint #4985636 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2021-12-07T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.