Credit reporting, credit repair services, or other personal consumer reports -- Problem with a company's investigation into an existing issue -- Complaint #4981601
Complaint Overview
Complaint ID: 4981601
Company: Checkr, INC
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Other personal consumer report
Issue: Problem with a company's investigation into an existing issue
Sub-Issue: Investigation took more than 30 days
State: Alabama
ZIP Code: 35802
Date Received: 2021-12-06T12:00:00-05:00
Date Sent to Company: 2021-12-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am a XXXX XXXXr, I do XXXX as a side, XXXX as usual every year request a background check. Their servicer is the Checkr company. This company is in fault of my wages been lost, more than $ 2500+, they took more than 30+ days to do my background check. When I asked about the long time and what was going on, they told me that the check was in the county process and that was the reason they were taking that time. Now, after I notified them that I will file with FCRA, CFPB, they write me back saying that there are unable to proceed with my background check because of a miss of information. Thats completely wrong and the support agent XXXX is lying. I asked about the proof of that email they sent, Im still waiting for that email XXXX XXXX, told me. Adding here : They have access to my information directly with XXXX company, XXXX have my full name as how its supposed to be on my driver license.
Frequently Asked Questions
What is Complaint #4981601 about?
Complaint #4981601 was filed against Checkr, INC regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a company's investigation into an existing issue. It was received by the CFPB on 2021-12-06T12:00:00-05:00.
How did Checkr, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Checkr, INC?
Yes, visit the Checkr, INC company profile at readthecomplaint.com/company/checkr-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.