Money transfer, virtual currency, or money service -- Managing, opening, or closing your mobile wallet account -- Complaint #4975931
Complaint Overview
Complaint ID: 4975931
Company: Paypal Holdings, INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Managing, opening, or closing your mobile wallet account
State: New York
ZIP Code: 11225
Date Received: 2021-12-05T12:00:00-05:00
Date Sent to Company: 2021-12-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am unable to send payments using my credit card, using VENMO. The payment is for my mother to help pay for car insurance. I would not want her to revive any over draft fees from her bank. I would like to resolve the issue as quickly as possible before the holidays. There explanation for the reason my account is that I needed to wait or use PayPal.
Frequently Asked Questions
What is Complaint #4975931 about?
Complaint #4975931 was filed against Paypal Holdings, INC regarding Money transfer, virtual currency, or money service specifically about Managing, opening, or closing your mobile wallet account. It was received by the CFPB on 2021-12-05T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.