Mortgage -- Trouble during payment process -- Complaint #4974318
Complaint Overview
Complaint ID: 4974318
Company: Mid-Island Mortgage CORP.
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Trouble during payment process
State: New York
ZIP Code: 11795
Date Received: 2021-12-04T12:00:00-05:00
Date Sent to Company: 2021-12-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
2 months after my closing, Mid-Island failed to pay my home owners insurance on time which I only discovered when my insurance provider sent me a Final notice before cancellation. That was since resolved after I frantically contacted anyone I could, including the loan officer, to have this issue resolved. As a result of the failed process of paying my insurance, I asked them to also check and ensure the tax payments, which were due around the same week, processed and were properly received by my town. At this time, the payments are now 6 months overdue and my property taxes are now in arrears and my name and property information appeared on my town 's Tax Lien Sale Bulletin this month.
Frequently Asked Questions
What is Complaint #4974318 about?
Complaint #4974318 was filed against Mid-Island Mortgage CORP. regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2021-12-04T12:00:00-05:00.
How did Mid-Island Mortgage CORP. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Mid-Island Mortgage CORP.?
Yes, visit the Mid-Island Mortgage CORP. company profile at readthecomplaint.com/company/mid-island-mortgage-corp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.