Debt collection -- Written notification about debt -- Complaint #4973744

Complaint Overview

Complaint ID: 4973744

Company: Capital Accounts, LLC

Product: Debt collection

Sub-Product: Credit card debt

Issue: Written notification about debt

Sub-Issue: Didn't receive notice of right to dispute

State: Georgia

ZIP Code: 30038

Date Received: 2021-12-03T12:00:00-05:00

Date Sent to Company: 2021-12-03T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: No

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I previously sent a letter asking for the documentation you used to verify these late payments, such as a transactional history, since what's reporting is not in line with any of my records and I know for certain that what's reporting is incorrect and inaccurate. Late payments affect my scores by a great deal, for sure you know that. How would you feel if the late payments reporting are not true but it keeps on weighing down your scores.

Frequently Asked Questions

What is Complaint #4973744 about?

Complaint #4973744 was filed against Capital Accounts, LLC regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2021-12-03T12:00:00-05:00.

How did Capital Accounts, LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was not timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Capital Accounts, LLC?

Yes, visit the Capital Accounts, LLC company profile at readthecomplaint.com/company/capital-accounts-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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