Mortgage -- Struggling to pay mortgage -- Complaint #4973640
Complaint Overview
Complaint ID: 4973640
Company: Loancare, LLC
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Struggling to pay mortgage
State: California
ZIP Code: 91335
Date Received: 2021-12-03T12:00:00-05:00
Date Sent to Company: 2021-12-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was in forbearance and have been trying to close it out since XXXX of 2021. It is now XXXX and the company has sent 7 or 8 different close out packets and is maliciously keeping me in forbearance. I have spent hours on the phone with them trying to clear this up, hours with notaries signing documentation. I need my close out letter immediately. They never have answers and keep giving me the run around.
Frequently Asked Questions
What is Complaint #4973640 about?
Complaint #4973640 was filed against Loancare, LLC regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2021-12-03T12:00:00-05:00.
How did Loancare, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Loancare, LLC?
Yes, visit the Loancare, LLC company profile at readthecomplaint.com/company/loancare-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.