Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #4965237
Complaint Overview
Complaint ID: 4965237
Company: Experian Information Solutions INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Ohio
ZIP Code: 43062
Date Received: 2021-12-01T12:00:00-05:00
Date Sent to Company: 2021-12-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My Experian score dropped XXXX points in XXXX. It states that I have had XXXX " serious delinquent '' account, which is incorrect. My report only shows positive ( 100 % on time all accounts ), so I am unable to file a dispute. I have called and tried to submit disputes. Experian says I can't dispute a positive report. They say they can't explain why it is on my report, why my score dropped XXXX points, or how to correct it. Please advise. My Experian report is now XXXX points less than any other report and shows a delinquency with no information or account information.
Frequently Asked Questions
What is Complaint #4965237 about?
Complaint #4965237 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2021-12-01T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.