Credit card or prepaid card -- Fees or interest -- Complaint #4961304
Complaint Overview
Complaint ID: 4961304
Company: Bread Financial Holdings, INC.
Product: Credit card or prepaid card
Sub-Product: Store credit card
Issue: Fees or interest
Sub-Issue: Problem with fees
State: Texas
ZIP Code: 78247
Date Received: 2021-11-30T12:00:00-05:00
Date Sent to Company: 2021-11-30T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
After paying my account in full according to comenity 's web payment. I was charged late fees. They will not stop applying fees and charges after I pay the balance in full. And they've reported late to my credit company for XXXX even though i paid my bill in full. XX/XX/2021 LATE FEE CREDIT- {$22.00} XX/XX/2021 XXXX XXXX XXXX- {$2.00} XX/XX/2021 MINIMUM INTEREST CHARGE {$2.00} XX/XX/2021 XXXX XXXX XXXX {$0.00} XX/XX/2021 PAYMENT - THANK YOU - {$48.00} XX/XX/2021 MINIMUM INTEREST CHARGE {$2.00} XX/XX/2021 XXXX XXXX XXXX {$0.00} XX/XX/2021 LATE FEE {$22.00} XXXXMINIMUM INTEREST CHARGE {$2.00} XX/XX/2021 XXXX XXXX XXXX {$0.00} XX/XX/2021 LATE FEE {$10.00} XX/XX/2021 MINIMUM INTEREST CHARGE {$2.00} XX/XX/2021 XXXX XXXX XXXX {$0.00} XX/XX/2021 LATE FEE {$4.00} XX/XX/2021 XXXX XXXX {$3.00} XX/XX/2021 XXXX XXXX {$0.00} XX/XX/2021 XXXX XXXX XXXX {$0.00} XX/XX/2021 PAYMENT - THANK YOU - {$250.00} XX/XX/2021 XXXX XXXX {$4.00} XX/XX/2021 XXXX XXXX {$0.00} XX/XX/2021 XXXX XXXX XXXX {$4.00} XX/XX/2021 LATE FEE {$29.00} XX/XX/2021 XXXX XXXX XXXX {$4.00} XX/XX/2021 XXXX XXXX XXXX XXXX XXXX {$200.00}
Frequently Asked Questions
What is Complaint #4961304 about?
Complaint #4961304 was filed against Bread Financial Holdings, INC. regarding Credit card or prepaid card specifically about Fees or interest. It was received by the CFPB on 2021-11-30T12:00:00-05:00.
How did Bread Financial Holdings, INC. respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Bread Financial Holdings, INC.?
Yes, visit the Bread Financial Holdings, INC. company profile at readthecomplaint.com/company/bread-financial-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.