Debt collection -- Communication tactics -- Complaint #4960770

Complaint Overview

Complaint ID: 4960770

Company: Vw Credit

Product: Debt collection

Sub-Product: Auto debt

Issue: Communication tactics

Sub-Issue: Frequent or repeated calls

State: New York

ZIP Code: 140XX

Date Received: 2021-11-30T12:00:00-05:00

Date Sent to Company: 2021-11-30T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

XXXX ( automated dialer call from Volkswagen credit ) has called me XXXX times in the past XXXX months without my express consent. I have called and asked to speak to a supervisor regarding this, one was supposed to call me back and never did. I attached screenshots of the dates and times of the calls.

Frequently Asked Questions

What is Complaint #4960770 about?

Complaint #4960770 was filed against Vw Credit regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2021-11-30T12:00:00-05:00.

How did Vw Credit respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Vw Credit?

Yes, visit the Vw Credit company profile at readthecomplaint.com/company/vw-credit to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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