Payday loan, title loan, or personal loan -- Problem when making payments -- Complaint #4960230

Complaint Overview

Complaint ID: 4960230

Company: Self Financial INC.

Product: Payday loan, title loan, or personal loan

Sub-Product: Personal line of credit

Issue: Problem when making payments

State: Pennsylvania

ZIP Code: 19143

Date Received: 2021-11-30T12:00:00-05:00

Date Sent to Company: 2021-11-30T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I was shocked when reviewing my credit report and found a late payment on the date below : 30 days late as of XX/XX/2021 and 60 days late as of XX/XX/2021 I am not sure how this happened. I believe I made my payments to you when I received my statements. My only thought is that my statement did not get to me.

Frequently Asked Questions

What is Complaint #4960230 about?

Complaint #4960230 was filed against Self Financial INC. regarding Payday loan, title loan, or personal loan specifically about Problem when making payments. It was received by the CFPB on 2021-11-30T12:00:00-05:00.

How did Self Financial INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.

Can I see other complaints against Self Financial INC.?

Yes, visit the Self Financial INC. company profile at readthecomplaint.com/company/self-financial-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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