Credit card or prepaid card -- Getting a credit card -- Complaint #4951857

Complaint Overview

Complaint ID: 4951857

Company: Wells Fargo & Company

Product: Credit card or prepaid card

Sub-Product: General-purpose credit card or charge card

Issue: Getting a credit card

Sub-Issue: Sent card you never applied for

State: Illinois

ZIP Code: 60626

Date Received: 2021-11-27T12:00:00-05:00

Date Sent to Company: 2021-11-30T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I received a letter XX/XX/21 from Wells Fargo Bank, N.A. stating I opened a new credit account with them and a new credit card will be mailed to me. I never applied for a Wells Fargo Bank credit card. I have not received a Wells Fargo Bank credit card. I do not want a Wells Fargo Bank credit card. I attest this statement is true to the best of my ability. XXXX XXXX XXXX XXXX XXXX XXXX. XXXX IL XXXX XXXX XXXX XXXX

Frequently Asked Questions

What is Complaint #4951857 about?

Complaint #4951857 was filed against Wells Fargo & Company regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2021-11-27T12:00:00-05:00.

How did Wells Fargo & Company respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against Wells Fargo & Company?

Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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