Money transfer, virtual currency, or money service -- Problem with customer service -- Complaint #4946383
Complaint Overview
Complaint ID: 4946383
Company: Citizens Financial Group, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Foreign currency exchange
Issue: Problem with customer service
State: New Hampshire
ZIP Code: 032XX
Date Received: 2021-11-24T12:00:00-05:00
Date Sent to Company: 2021-11-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I was a litigant of the XXXX XXXX XXXX XXXX XXXX. This State of XXXX XXXX, XXXX XXXX XXXX stole what was ordered by at the XXXX XXXX. Total amount {$XXXX} XXXX.
Frequently Asked Questions
What is Complaint #4946383 about?
Complaint #4946383 was filed against Citizens Financial Group, INC. regarding Money transfer, virtual currency, or money service specifically about Problem with customer service. It was received by the CFPB on 2021-11-24T12:00:00-05:00.
How did Citizens Financial Group, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Citizens Financial Group, INC.?
Yes, visit the Citizens Financial Group, INC. company profile at readthecomplaint.com/company/citizens-financial-group-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.