Debt collection -- Took or threatened to take negative or legal action -- Complaint #4943913
Complaint Overview
Complaint ID: 4943913
Company: Aspen National Financial, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Took or threatened to take negative or legal action
Sub-Issue: Threatened or suggested your credit would be damaged
State: Illinois
ZIP Code: 60050
Date Received: 2021-11-24T12:00:00-05:00
Date Sent to Company: 2021-11-24T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Trying to maintain a membership with XXXX XXXX is incredibly overwhelming and has not benefited me in any way. I took over the membership in XXXX and have not used it, or even seen it. Ive been expressing my concerns since XXXX and XXXX XXXX has been incredibly dismissive. Instead of providing the assistance I requested, they placed my account with a collection agency ( Aspen National Collections ). My credit has been severely impacted due to this. I sent written communication to Aspen National Collections to cease their collection efforts and informed them that I was contacting XXXX XXXX to resolve this matter, but Aspen National Collections has continued to place derogatory marks on my credit despite. XXXX XXXX needs to honor my request to end my membership and Aspen National Collection needs to cease all collection efforts and be removed from this equation. I will pursue my desired resolution through whatever means necessary.
Frequently Asked Questions
What is Complaint #4943913 about?
Complaint #4943913 was filed against Aspen National Financial, INC. regarding Debt collection specifically about Took or threatened to take negative or legal action. It was received by the CFPB on 2021-11-24T12:00:00-05:00.
How did Aspen National Financial, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Aspen National Financial, INC.?
Yes, visit the Aspen National Financial, INC. company profile at readthecomplaint.com/company/aspen-national-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.