Student loan -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #4942394
Complaint Overview
Complaint ID: 4942394
Company: Massachusetts Educational Financing Authority
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Massachusetts
ZIP Code: 02301
Date Received: 2021-11-23T12:00:00-05:00
Date Sent to Company: 2021-12-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
There is no way that these companies investigated this student loan. The same information continues to report on my credit. I honestly don't believe I was late and I don't agree with the total balance that they are reporting on my credit. It continues to report several inaccuracies among the 3 credit reporting agencies from the last student loan company. How is that possible? For example, Each bureau reports that I was late on a different date Also, Hows it possible that youve reported me 90 days late with no late payments prior to that? Wasn't XXXX sued by Cfpb before for not applying payments to consumers accounts correctly?
Frequently Asked Questions
What is Complaint #4942394 about?
Complaint #4942394 was filed against Massachusetts Educational Financing Authority regarding Student loan specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2021-11-23T12:00:00-05:00.
How did Massachusetts Educational Financing Authority respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Massachusetts Educational Financing Authority?
Yes, visit the Massachusetts Educational Financing Authority company profile at readthecomplaint.com/company/massachusetts-educational-financing-authority to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.