Checking or savings account -- Managing an account -- Complaint #4938333
Complaint Overview
Complaint ID: 4938333
Company: Charles Schwab Corporation, The
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem using a debit or ATM card
State: Massachusetts
ZIP Code: 023XX
Date Received: 2021-11-22T12:00:00-05:00
Date Sent to Company: 2021-11-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
An account was set up in my name, without my knowledge or authorization at XXXX XXXX. I did not request the account to be set up. I received a letter from them with a debit card. I am in the process of contacting the company to get the account closed.
Frequently Asked Questions
What is Complaint #4938333 about?
Complaint #4938333 was filed against Charles Schwab Corporation, The regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2021-11-22T12:00:00-05:00.
How did Charles Schwab Corporation, The respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Charles Schwab Corporation, The?
Yes, visit the Charles Schwab Corporation, The company profile at readthecomplaint.com/company/charles-schwab-corporation-the to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.