Debt collection -- Attempts to collect debt not owed -- Complaint #4937974
Complaint Overview
Complaint ID: 4937974
Company: Credit Bureau Of The South, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: Louisiana
ZIP Code: 71291
Date Received: 2021-11-22T12:00:00-05:00
Date Sent to Company: 2021-11-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Back in XXXX of XXXX I found out about a debt in the amount of {$830.00} while trying to get a loan on a house. I contact XXXX XXXX asking what the Debt was about she informed me it was a water bill and gave me the address. In which case I told her I had never lived there and she told me to file a police report for identity theft and send it to them. Which I did. While trying to get a loan for a car it was still on my credit report. I then disputed it and they refused to remove it. I called again she said she never got the police report. I then filed a report with the Federal Trade Commission for Identity Theft which list that account and another account I got a copy of the police report and a copy of that report and sent it to them with a tracking number which was delivered XXXX XXXX. I called them again on XX/XX/XXXX to find out what was going on she had a attitude and told me she don't know who signed for it but she did receive a copy of the police report. I called XXXX XXXX XXXX to get a cop of the agreement from the bill and they are refusing to give it to me. I asked them if it is a account with my name and SS number on it I would like to see the signature that was signed to the agreement. They are refusing to to give it.
Frequently Asked Questions
What is Complaint #4937974 about?
Complaint #4937974 was filed against Credit Bureau Of The South, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-11-22T12:00:00-05:00.
How did Credit Bureau Of The South, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Credit Bureau Of The South, INC.?
Yes, visit the Credit Bureau Of The South, INC. company profile at readthecomplaint.com/company/credit-bureau-of-the-south-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.