Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #4936881
Complaint Overview
Complaint ID: 4936881
Company: Paypal Holdings, INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Foreign currency exchange
Issue: Fraud or scam
ZIP Code: XXXXX
Date Received: 2021-11-22T12:00:00-05:00
Date Sent to Company: 2021-11-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Dear Concern Person Greeting of the day. I'm XXXX XXXX from XXXX, I am running online business on XXXX and got my all payment through Paypal. In the month of XXXX XX/XX/2021, Paypal hold {$2400.00} for 180 days. I contacted them than they promised, I will get this amount after 180 days. Now 180 days about to end and Paypal deducted all {$2400.00} amount without any notification. I contacted PayPal customer care but they do not have proper information about deduction and they disconnected the call & now they blocked my number and im not able to contact them now. I'm XXXX widow with XXXX girls responsibilities. im totally depend on this income. This is big amount for me, I took loan to set up my business but just because of PayPal I loss everything. I am very much fed-up and do not know how & where should I complaint against it as PayPal is not ready to listen. I go through all their policies and I haven't broken their policies but still they deduct my all amount. Please help me in this matter as PayPal is doing big Scam in XXXX Market. Thanks & Regards XXXX XXXX XXXX : XXXX Email : XXXX Address : XXXX, XXXX XXXX, XXXX, XXXX XXXX - XXXX.
Frequently Asked Questions
What is Complaint #4936881 about?
Complaint #4936881 was filed against Paypal Holdings, INC regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2021-11-22T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.