Mortgage -- Trouble during payment process -- Complaint #4927943
Complaint Overview
Complaint ID: 4927943
Company: Sn Servicing Corporation
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Trouble during payment process
State: California
ZIP Code: 95843
Date Received: 2021-11-18T12:00:00-05:00
Date Sent to Company: 2021-11-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
We try to submit a modification packet every month but the bank continues to decline by asking for a 6 months profit an loss statement which we provide every time. It seems like they simply don't want to modify the loan. All of the requested conditions by the bank were met by us and we update the packet every month, and all they do is look for reasons to decline.
Frequently Asked Questions
What is Complaint #4927943 about?
Complaint #4927943 was filed against Sn Servicing Corporation regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2021-11-18T12:00:00-05:00.
How did Sn Servicing Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Sn Servicing Corporation?
Yes, visit the Sn Servicing Corporation company profile at readthecomplaint.com/company/sn-servicing-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.