Vehicle loan or lease -- Struggling to pay your loan -- Complaint #4925755
Complaint Overview
Complaint ID: 4925755
Company: Ford Motor Credit Co.
Product: Vehicle loan or lease
Sub-Product: Lease
Issue: Struggling to pay your loan
Sub-Issue: Lender trying to repossess or disable the vehicle
State: Michigan
ZIP Code: 48315
Date Received: 2021-11-18T12:00:00-05:00
Date Sent to Company: 2021-11-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
Today the car was repossessed and Ford credit is not giving the opportunity to pay the passed due amount to reinstate the lease I made a payment of XXXX on XX/XX/XXXX the payment each month is XXXX, because of it being less than what 2 months is totaling they said they dont accept partial payment s, this is news to me. They didnt credit or refund the money then? They are refusing to work with me during this difficult time. I would appreciate any help to reinstate the lease. Thank you
Frequently Asked Questions
What is Complaint #4925755 about?
Complaint #4925755 was filed against Ford Motor Credit Co. regarding Vehicle loan or lease specifically about Struggling to pay your loan. It was received by the CFPB on 2021-11-18T12:00:00-05:00.
How did Ford Motor Credit Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Ford Motor Credit Co.?
Yes, visit the Ford Motor Credit Co. company profile at readthecomplaint.com/company/ford-motor-credit-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.